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Going live: your first real bookings

A test booking, your booking link, and switching your old system off.

Before you go live

Work through Set up in the menu: details, branding, opening hours, services and prices, your team, payments (connect Stripe if you take deposits or card payments online), and bring your patients across. Then make a test booking as if you were a patient, to see the emails and texts they'll get.

Your booking link

Your booking page is at your clinic's address on Hally, followed by /book. Put it on your website's "Book now" button, your Google Business Profile and your social media. On the Practice plan you can use an address on your own domain, such as book.yourclinic.co.uk.

Moving over from another system

Import your patients and future appointments, check a handful of records, then take new bookings in Hally. Many clinics keep the old system open, read-only, for a few weeks while they check everything came across. See Switching from another system.

Telling patients

There's nothing patients must do. Their next confirmation and reminder come from Hally in your clinic's name. Imported patients are asked for text and marketing consent again at their next booking.

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